ESMA Library

The ESMA Library contains all ESMA documents. Please use the search and filter options to find specific documents.

77 documents
Date Sort ascending Reference Title Sections Type Main document Info
JC/2014/43 pt Orientações sobre tratamento de reclamações para os setores dos valores mobiliários (ESMA) e bancário (EBA) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 159.42 KB
JC/2014/43 pl Wytyczne dotyczące obsługi reklamacji dla sektora papierów wartościowych (ESMA) i sektora bankowości (EUNB) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 210.55 KB
JC/2014/43 mt Linji gwida dwar l-indirizzar tal-ilmenti għas-settur tat-titoli (ESMA) u għas-settur bankarju (EBA) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 156.96 KB
JC/2014/43 lv Sūdzību izskatīšanas pamatnostādnes vērtspapīru (ESMA) un banku (EBI) nozarēs Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 157.66 KB
JC/2014/43 it Orientamenti sulla gestione dei reclami per il settore degli strumenti finanziari (ESMA) e per il settore bancario (ABE) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 154.7 KB
JC/2014/43 hu Iránymutatások a panaszkezelésről az értékpapír-piaci (ESMA) és a banki szektor (EBH) számára Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 154.42 KB
JC/2014/43 el Κατευθυντήριες γραμμές σχετικά με τον χειρισμό παραπόνων/καταγγελιών για τον τομέα των κινητών αξιών (ESMA) και τον τραπεζικό τομέα (ΕΑΤ) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 167.29 KB
JC/2014/43 de Leitlinien zur Beschwerdeabwicklung für den Wertpapierhandel (ESMA) und das Bankwesen (EBA) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 156.95 KB
JC/2014/43 fr Orientations relatives au traitement des réclamations dans le secteur des valeurs mobilières (ESMA) et le secteur bancaire (ABE) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 160.52 KB
JC/2014/43 fi Arvopaperialaa (ESMA) ja pankkialaa (EPV) koskevat ohjeet valitusten käsittelystä Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 150.96 KB
JC/2014/43 et Kaebuste käsitlemise suunised väärtpaberituru (ESMA) ja pangandussektori (EBA) jaoks Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 149.7 KB
JC/2014/43 nl Richtsnoeren voor de behandeling van klachten door de effectensector (ESMA) en de bankensector (EBA) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 156.05 KB
JC/2014/43 da Retningslinjer for klagebehandling i værdipapirsektoren (ESMA) og banksektoren (EBA) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 157.05 KB
JC/2014/43 hr Smjernice za rješavanje pritužbi/prigovora za sektore vrijednosnih papira (ESMA) i bankarstva (EBA) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 153.52 KB
JC/2014/43 cs Obecné pokyny k vyřizování stížností pro odvětví cenných papírů (ESMA) a bankovnictví (EBA) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 154.2 KB
JC/2014/43 bg Насоки относно разглеждането на жалби за сектора на ценните книжа (ESMA) и за банковия сектор (EБО) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 176.25 KB
JC/2014/43 Joint Committee Final Report on guidelines for complaints-handling for the securities (ESMA) and banking (EBA) sectors Guidelines and Technical standards, Joint Committee Guidelines & Recommendations DOWNLOAD 312.66 KB